FAQ
Frequently asked questions.
Everything you need to know about JOVI.
GETTING STARTED
What is JOVI?
JOVI is a marketplace that connects salon owners with beauty talent — licensed professionals and cosmetology students. Owners post gigs, pros apply, and everyone connects in one place.
Who is JOVI for?
Three groups: salon and suite owners looking to fill chairs and hire talent, licensed beauty professionals looking for opportunities, and cosmetology students building their career.
How do I sign up?
Salon owners sign up at thejoviapp.com. Students and licensed professionals download the JOVI app from the App Store.
PRICING
How much does it cost to post a gig?
Your first gig post is always free. After that, choose from three plans: Standard ($35, 14-day listing), Boost ($55, 14-day listing with a badge and daily feed bump), or Featured ($85, 21-day listing with alerts sent to matching pros and a free 7-day extension if unfilled).
Is there a subscription?
No. JOVI uses pay-per-post pricing. You only pay when you post a gig. No monthly fees, no contracts.
What's the difference between Standard, Boost, and Featured?
Standard gets your listing in the feed. Boost adds a badge and bumps your gig to the top of the feed daily. Featured adds alerts to matching pros (including new signups), a highlighted listing, and a free 7-day extension if the position hasn't been filled.
Is JOVI free for students and professionals?
Yes. Cosmetology students are always free. Licensed professionals have full free access during our launch period.
What does 'first post free' mean?
Every salon owner gets one free gig post on any tier — Standard, Boost, or Featured. It's our way of letting you experience the platform before committing.
FOR SALON OWNERS
How do I post a gig?
Sign in to your dashboard at thejoviapp.com, click '+ Post a gig,' describe what you need in plain English, and JOVI's AI will write the listing for you. Review it, choose your plan, and publish.
What happens after I post?
Your gig appears in the feed for students and professionals in your area. When someone applies, you'll see them in your Applicants tab where you can review their profile, portfolio, and message them directly.
Can I edit a gig after posting?
Yes. Go to your Gigs page, click on the listing, and tap 'Edit gig.' Changes update immediately.
How does the interview process work?
After shortlisting an applicant, click 'Offer interview' to propose 3–7 time slots within the next 14 days. The applicant picks one, and the interview is confirmed for both sides.
What if my Featured gig doesn't get filled?
Featured gigs automatically get a free 7-day extension if the position hasn't been filled by the end of the 21-day window.
FOR STUDENTS & PROFESSIONALS
How do I find gigs?
Open the JOVI app and browse the Home feed. Gigs are sorted with Featured and Boost listings at the top. Tap a gig to view details, and apply with one tap.
Do I need a social media following?
No. JOVI is built for professionals who want to be discovered based on their work, not their follower count. Your portfolio lives inside the app — private and professional.
How do I build my portfolio?
Go to your Profile tab and upload photos of your work. Salon owners can view your portfolio when you apply to their gigs.
What happens when I apply to a gig?
The salon owner sees your profile and portfolio in their Applicants dashboard. They can review, shortlist, message you, or offer an interview — all within the platform.
ACCOUNT & PRIVACY
Is my information private?
Yes. Your profile is only visible to salon owners when you apply to their gigs. Your portfolio is not public — it's shared on your terms.
Can I delete my account?
Yes. Go to Settings in your dashboard or app and select 'Delete account.' Your data will be permanently removed.
How do I contact JOVI?
Email us at support@thejoviapp.com or use the contact form on our website.
Still have questions?
We're here to help.